At SELF APP, we aim to provide you with the best possible experience so you can enjoy our services. Your privacy and the security of your personal data are, and will always be, extremely important to us. Therefore, we want to transparently explain how and why we collect, store, share, and use your personal data, as well as outline the controls and choices you have regarding when and how you choose to share your personal data. This is our goal, and this Privacy Policy ("Policy") will explain in more detail below what we mean.
This privacy policy applies to the SELF APP mobile application ("SELF APP", "we", "our", "us"). Terms used in this Privacy Policy have the same meaning as in the Terms of Use, unless otherwise specified.
We respect your privacy and are committed to protecting it by adhering to this policy. Please read this policy carefully to understand our policies and practices regarding your information and how we will handle it.
If you do not agree with our policies and principles, do not register, access, or use SELF APP. By registering, accessing, or using SELF APP, you agree to this Privacy Policy. This policy may change from time to time. Your continued use or access to SELF APP after changes are made is deemed acceptance of those changes, so please check this periodically.
This Policy sets out the key details regarding your personal data in relation to the controller and processor of personal data processed in SELF APP - UAB Interplay Digital, a legal entity established and existing under the laws of Lithuania, registration number 306156183, located at: Vilnius, Vilkpėdės g. 22, LT-03151, Lithuania.
The Policy applies to the SELF APP application and any related services (hereinafter - "SELF APP Services"). The terms governing your use of the SELF APP application are defined in our Terms of Use ("Terms of Use").
From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in significant changes to the ways we collect or process your personal data, we will provide you with additional information or additional terms or policies. Unless otherwise specified upon the introduction of these new or additional services, they will be governed by this Policy.
The purpose of this Policy is to:
Ensure that you understand what personal data we collect about you, why we collect and use it, and who we share it with;
Explain how we use the personal data you share with us to provide you with the best experience when using SELF APP; and
Explain your rights and options regarding the personal data we collect and process about you, and how we will protect your privacy.
We hope this helps you understand our privacy commitments. If you do not agree with the content of this Policy, please remember that it is your choice whether to use SELF APP.
If you are a citizen or resident of Ukraine, you have the following rights under the Law of Ukraine "On Personal Data Protection" :
Know about the sources of collection, location of your personal data, the purpose of its processing, the location or residence of the data controller or processor, or authorize designated persons to obtain this information, except as provided by law;
Receive information about the conditions of access to personal data, including information about third parties to whom your personal data is transferred;
Access your personal data;
Receive a response within thirty calendar days from the date of the request, unless otherwise provided by law, regarding whether your personal data is being processed and the content of such data;
Submit a reasoned objection to the data controller against the processing of your personal data;
Make a reasoned request to any controller or processor to modify or delete your personal data if it is processed illegally or is inaccurate;
Protect your personal data from unlawful processing and accidental loss, destruction, or damage due to intentional concealment, failure to provide, or untimely provision of data;
File complaints about the processing of your personal data with the authorized representative or court;
Set restrictions on the processing of your personal data when giving consent;
Withdraw consent for the processing of personal data;
Know the mechanism of automated personal data processing;
Be protected from an automated decision that has legal consequences for you.
Other rights under Ukrainian legislation.
If you are a citizen or resident of the European Economic Area or European Union, you have rights under the General Data Protection Regulation (GDPR ):
Right of access - the right to be informed about the personal data we process about you and to request access to it;
Right to rectification - the right to request that we amend or update your personal data if it is inaccurate or incomplete;
Right to erasure - the right to request that we delete your personal data;
Right to restriction - the right to request that we temporarily or permanently stop processing all or some of your personal data;
Right to object - the right to object at any time to the processing of your personal data based on grounds relating to your particular situation. The right to object to the processing of your personal data for direct marketing purposes;
Right to data portability - the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service;
Right not to be subject to automated decision-making - the right not to be subject to a decision based solely on automated decision-making, including profiling, where the decision would have legal consequences for you or produce similarly significant effects.
If you have concerns about how we process your personal data, we hope you will continue to work with us to resolve them. However, you may also contact and have the right to lodge a complaint with your local data protection authority.
We collect information from and about SELF APP users:
Directly from you when you provide it to us;
Automatically when you use SELF APP (e.g., IP address and/or browser and device characteristics); and
Data we receive from our partners.
1. Data you may provide:
• Registration data: Username (or alias), Email address, Password (stored encrypted);
• Personal settings or profile information (if an extended profile exists): Gender, Other details voluntarily entered by the user into their profile;
• Content you create/upload in SELF APP: Your diary entries (about emotional state, thoughts, etc.), Responses to psychological questionnaires or tests, including data on well-being, mood, stress;
• Payment data (if premium features exist): If payment is processed through App Store, Google Play, or another external system, financial data (card numbers) may be handled by the payment service, not directly by SELF APP;
• Support requests: Information you provide in correspondence.
2. Data collected automatically:
• Technical information about the device and connection: IP address, Device type (smartphone, tablet), Operating system and version (iOS, Android, etc.), Device model, language/region, Unique device identifiers (Device ID);
• Information about SELF APP usage: Actions in the app (visited sections, usage time, frequency of visits), Date and time of access, App errors, crash reports;
• Log files and journals: System event data (error codes, crashes), Session statistics, pages/screens visited by the user;
• Approximate location data (with consent): If SELF APP has geolocation content or offers content based on geographic zones.
3. Data we receive from partners:
• Analytics and marketing: Data from analytical platforms (Google Analytics for Firebase, Amplitude, etc.);
• Social networks or authorization services: If SELF APP allows registration via Google, Facebook, or other platforms;
• Payment processors / app stores: Data on payment status, subscriptions, or subscription cancellations;
• Mental health partners (if applicable): If SELF APP is integrated with an external psychotherapy service.
When you register for SELF APP, access it, or use it, we may ask you to provide information (a) that can identify you, such as your name, mobile phone number, email address, or any other personal or personally identifiable information under applicable law ("personal information"), and/or (b) that relates to you but does not identify you personally.
This information includes:
Information you provide by filling out forms on SELF APP;
Records and copies of your correspondence (including email addresses) if you contact us;
Your responses to surveys;
Details of transactions you carry out through SELF APP.
When you use or access SELF APP or its content, certain third parties may use automated information collection technologies to gather information about you or your device.
We do not control these third parties' tracking technologies or how they may be used. If you have questions about a third party’s handling of your information, you should contact the responsible provider directly.
Description of why we process your personal data ("purpose of processing") | Legal basis for processing | Categories of personal data |
---|---|---|
Provide and personalize SELF APP | Performance of a contract, Legitimate interest, Consent | User data, Usage data, Payment data, Verification data |
Understand, diagnose, detect, and fix issues with SELF APP | Performance of a contract, Legitimate interest | User data, Usage data |
For marketing, promotion, and advertising | Legitimate interest, Consent | User data |
Compliance with legal obligations and law enforcement requests | Compliance with legal obligations, Legitimate interest | User data, Usage data, Payment data, Verification data |
We share information only with your consent, to comply with laws, protect your rights, or fulfill business obligations.
We may disclose aggregated information about our users and information that does not identify any individual or device.
We are committed to protecting our users’ personal data. We implement appropriate technical and organizational measures to ensure the security of your personal data; however, please note that no system is completely secure.
Your password protects your account, so we recommend using a strong, unique password for your SELF APP account.
Personal data collected within Ukraine, the European Union, the European Economic Area, or Switzerland may be transferred to and processed by third parties located outside these territories.
We will retain your personal information only as long as necessary for the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
We may update our privacy policy from time to time. If we make significant changes, we will notify you via SELF APP or by email.
We do not knowingly collect or request personal data from individuals under 18 years of age.
We may display advertisements from third parties and other content that links to third-party sites. We are not responsible for their privacy policies.
If you wish to delete your account and the associated personal data, you must navigate to the profile settings within the SELF APP application and select the "Delete Account" option. Upon completion of this action, your account will be permanently removed from our databases, and we will no longer have the technical capability to restore it. Please note that this deletion process is irreversible, and all data linked to your account will be permanently lost without the possibility of recovery.
If you have any questions or suggestions regarding our Privacy Policy, please contact us at support@yourself.digital